Privacy Policy

Last Updated: May 2026

Welcome to ReboHrome. This Privacy Policy explains how ReboHrome collects, uses, stores, shares, and protects user information when users access the platform, create accounts, use marketplace services, purchase digital or physical collectibles, purchase or open randomized packs, make deposits, request refunds, contact support, or otherwise interact with ReboHrome.

By using ReboHrome, you agree to the practices described in this Privacy Policy. If you do not agree, you must not use the platform.

Nothing in this Privacy Policy is intended to limit any privacy rights that cannot be limited under applicable law.

Data Controller

For the purposes of applicable data protection laws, including the European General Data Protection Regulation where applicable, the data controller responsible for personal data processed in connection with ReboHrome is Private Enterprise “REBOHROME”, registration / identification code 55945366, registered at 04050, Ukraine, Kyiv, Mykoly Murashka Street, Building 6, Apartment 90.

Website: https://www.rebohrome.com

Privacy contact: support@rebohrome.com

1. Information We Collect

ReboHrome does not store full payment card information on its own servers. Payments are processed through third-party payment providers.

ReboHrome may collect and process information including username, Telegram username, email address where provided, password credentials in securely hashed form, account transaction history, deposit and account restriction activity, order history, digital collectible delivery records, randomized pack purchase records, randomized pack opening or reveal logs, item assignment records, marketplace activity, payment metadata, refund and chargeback records, wallet details where required for supported payment or delivery features, shipping information where physical products are ordered, customer support communications, device and browser information, IP address, session and authentication data, cookies, analytics information, fraud prevention signals, compliance review notes, and verification documents where requested.

2. How We Use Your Data

ReboHrome may use collected information to provide marketplace functionality, create and secure user accounts, process payments, deposits, purchases, account restrictions, refunds, and shipments, deliver digital collectibles, operate randomized pack features, record pack opening and reveal results, maintain transaction history, send transactional notifications, respond to support requests, prevent fraud and abuse, detect unauthorized activity, investigate payment disputes, contest chargebacks, enforce platform rules, improve platform performance, monitor suspicious activity, comply with legal and payment provider obligations, support AML/KYC and sanctions reviews, and protect the rights, property, and safety of ReboHrome, users, payment partners, and service providers.

3. Randomized Pack and Delivery Records

Where users purchase or open randomized packs, ReboHrome may record information related to the transaction and result, including purchase time, payment reference, pack type, reveal time, item assigned, displayed result, delivery status, account crediting, related device/IP/session data, and subsequent account actions.

These records are used to operate the platform, verify delivery, respond to support requests, investigate technical issues, prevent manipulation or abuse, support payment dispute evidence, and comply with legal, fraud prevention, and payment provider requirements.

4. Telegram Integration

Users may be required to provide a Telegram username during registration or account activity. Telegram usernames may be used for account restriction verification, transaction linking, support communication, fraud prevention, compliance review, dispute resolution, and account recovery assistance.

Users are responsible for ensuring that their Telegram information is accurate and under their control.

5. Transaction Monitoring and Fraud Prevention

ReboHrome monitors transactions and account activity for fraud prevention, abuse detection, suspicious activity, unauthorized payment behavior, refund abuse, chargeback abuse, manipulation attempts, technical exploitation, AML/KYC concerns, sanctions risk, and platform security.

Information used for monitoring may include transaction history, order history, pack activity, reveal logs, deposit and account restriction records, payment metadata, refund and dispute records, device information, IP address, session data, Telegram details, wallet details, shipping information, and customer communications.

ReboHrome reserves the right to temporarily restrict or review accounts involved in suspicious activity.

6. AML / KYC Compliance

ReboHrome reserves the right to request identity verification in cases involving fraud prevention, payment disputes, suspicious transactions, high-value activity, refund requests, compliance obligations, anti-money laundering reviews, sanctions screening, or payment provider requirements.

Verification information may include proof of identity, proof of address, payment method confirmation, cardholder confirmation, wallet verification, source-of-funds information, business information, or other information reasonably required for compliance and risk review.

Failure to cooperate with compliance requests may result in account restrictions, transaction delays, account restriction restrictions, order cancellation, or refusal of service.

7. Cookies and Analytics

ReboHrome uses cookies, session storage, analytics technologies, and security tracking systems. These technologies help improve authentication, user experience, platform performance, fraud prevention, security monitoring, and transaction integrity.

Users may be able to manage certain cookie settings through browser controls, but disabling cookies may affect platform functionality, login sessions, payment processing, or security controls.

8. Account Security

Passwords are securely hashed and protected using industry-standard security practices. Users are responsible for maintaining password confidentiality, protecting account access, securing their devices, monitoring account activity, and promptly reporting suspected unauthorized access.

ReboHrome may collect and process security-related information to detect account takeover, unauthorized access, suspicious sessions, or abuse.

9. Data Retention

ReboHrome may retain account and transaction information for as long as reasonably necessary for platform operation, legal compliance, tax and accounting purposes, fraud prevention, AML/KYC review, sanctions compliance, dispute resolution, chargeback defense, payment provider requirements, security monitoring, enforcement of policies, and legitimate business purposes.

Some transaction, delivery, randomized pack reveal, refund, dispute, compliance, and fraud prevention records may be retained even after account closure where retention is necessary or permitted by law.

10. Third-Party Services

ReboHrome may use third-party providers including payment processors, banks, card networks, fraud prevention services, identity verification providers, blockchain analytics providers, cloud infrastructure providers, analytics services, logistics providers, email or communication systems, professional advisers, and support tools.

These providers may process limited information necessary for platform operation, payment processing, fraud prevention, identity verification, shipping, analytics, compliance, support, dispute resolution, and security. Third-party providers may also apply their own privacy policies and legal obligations.

11. Sharing of Information

ReboHrome may share user information with payment processors, banks, card networks, fraud prevention providers, verification providers, logistics providers, blockchain analytics providers, professional advisers, regulators, law enforcement, courts, competent authorities, and other parties where required or permitted by law.

Information may also be shared where necessary to process transactions, verify identity, deliver products, handle account restrictions, respond to disputes, contest chargebacks, investigate fraud, enforce policies, comply with legal obligations, or protect ReboHrome, users, payment partners, and others.

12. Chargeback and Dispute Evidence

If a user files a payment dispute, chargeback, refund claim, fraud claim, or unauthorized transaction claim, ReboHrome may use and share relevant records to respond to the claim. Such records may include account information, acceptance of terms, order history, payment metadata, IP address, device/session data, delivery records, randomized pack opening or reveal logs, item assignment records, Telegram details, support communications, shipping records, and account history.

This information may be shared with payment processors, banks, card networks, fraud prevention providers, legal advisers, regulators, or other competent parties where required or permitted.

13. User Rights

Users may request account updates, password changes, account deletion, access to certain information, correction of inaccurate information, or support assistance by contacting ReboHrome.

Some information may not be deleted immediately or completely where retention is necessary for legal compliance, fraud prevention, AML/KYC requirements, tax or accounting obligations, payment disputes, chargeback defense, security monitoring, or legitimate business purposes.

14. Age Restriction

ReboHrome is intended only for users aged 18 years or older, or the age of legal majority in the user’s jurisdiction if higher. ReboHrome does not knowingly provide services to minors.

15. International Processing

User information may be processed in countries other than the user’s country of residence by ReboHrome or its service providers. Where required, ReboHrome will take reasonable steps to protect personal information in accordance with applicable law.

16. Data Security

ReboHrome uses reasonable administrative, technical, and organizational measures designed to protect user information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure, and users are responsible for protecting their own devices, accounts, passwords, Telegram access, wallets, and payment methods.

17. Contact

Support Email: support@rebohrome.com

Telegram: @rebohrome

18. Policy Changes

ReboHrome may update this Privacy Policy at any time. Updated versions will be posted on the website. Unless otherwise stated, changes take effect when published. Continued platform usage constitutes acceptance of the updated Privacy Policy.

Platform balance is intended for purchases on ReboHrome and is not withdrawable unless ReboHrome expressly enables such functionality in the future.